Shipping Policy

YOUR SATISFACTION IS OUR ABSOLUTE HIGHEST PRIORITY. IF YOU HAVE ANY QUERIES RELATING TO YOUR ORDER, PLEASE CONTACT US AND WE WILL DO EVERYTHING WE CAN TO ASSIST YOU.

Order Processing

All orders are shipped from our distribution center in Auckland,Takapuna

Sales taxes will be calculated at checkout where applicable. 

We typically ship your order within 24 hours. Where possible, we try to ship the same day. During peak periods, there may be a delay of one day (but we sure try hard to avoid that). Overnight shipments receive priority processing. Order status will be emailed to you when your order ships.

Free Shipping(AU/NZ)

We ship for free New Zealand-wide and Australia wide. Depending on where you live, your silk pillowcase can get to you within 2 - 4 business days.

 

Shipping(international)

International express courier takes 4-7 business days for most regions.
Shipping rates depend on your region and can be reviewed at checkout before placing your order.

Payment of additional duties and taxes may be required before your order is released from customs, depending on the delivery address.